Thank you for shopping at Perkins Digital. We are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines the shipping methods, timelines, costs, and other important details you need to know when placing an order on https://perkinsdigital.store.
1. Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. You will receive an email notification once your order has been processed and shipped.
During high-demand periods or promotional events, processing times may be slightly extended, but we will do our best to get your order out as quickly as possible.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your location and the shipping option selected.
Standard Shipping:
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Estimated delivery: 5–10 business days (domestic)
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Cost: Calculated at checkout based on location and order weight
Express Shipping:
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Estimated delivery: 2–5 business days (domestic only)
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Cost: Additional charges apply
International Shipping:
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Estimated delivery: 7–20 business days (depending on location)
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Cost: Varies by country and package weight
Note: Delivery times are estimated and may be affected by factors such as customs delays, weather conditions, or postal service issues.
3. Shipping Locations
We currently ship to:
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All 50 U.S. states
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U.S. Territories
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International destinations (selected countries)
If your country is not available at checkout, please contact us at support@perkinsdigital.store and we will try to accommodate your request.
4. Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your package’s progress via the carrier’s website.
If you don’t receive your tracking info within 5 business days, please reach out to us at support@perkinsdigital.store.
5. Shipping Delays
While we strive to deliver all orders on time, delays can occur due to factors beyond our control such as:
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Weather disruptions
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Postal service delays
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Customs inspections (for international orders)
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Inventory restocking
We are not responsible for shipping delays once the order has been handed over to the shipping carrier, but we will support you in resolving any issues that arise.
6. Incorrect Shipping Information
Please double-check your shipping details before confirming your order. We are not responsible for orders shipped to incorrectly provided addresses.
If you realize there’s a mistake in your shipping information, contact us immediately at support@perkinsdigital.store. If the order hasn’t shipped yet, we’ll do our best to correct it.
7. Lost, Stolen, or Damaged Packages
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Lost Packages: If your order hasn’t arrived within the estimated timeframe, please contact us. We’ll assist you in tracking it and filing a claim if necessary.
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Stolen Packages: If your tracking shows “Delivered” but you haven’t received your item, please check with neighbors or your local carrier. We are not responsible for stolen packages, but we’ll try to help.
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Damaged Items: If your order arrives damaged, please email us photos of the packaging and product within 7 days. We’ll work with you to arrange a replacement or refund.
8. Customs, Duties, and Taxes (for International Orders)
Perkins Digital is not responsible for any customs fees, taxes, or duties imposed by your country. These charges are the responsibility of the customer and may be collected upon delivery.
We recommend checking with your local customs office for more details before placing an international order.
9. Split Shipments
If you ordered multiple items, they may be shipped in separate packages depending on availability or warehouse location. You will receive tracking information for each shipment as applicable.
10. Contact Us
If you have any questions or concerns regarding your shipment, don’t hesitate to reach out. We’re here to help ensure your experience is smooth and satisfying.
📧 Email: support@perkinsdigital.store
🌐 Website: https://perkinsdigital.store